Everything you want to know about Pokerog

A Pokerog account can typically be locked for three reasons — Five consecutive incorrect password attempts, security concerns, or voluntary self-exclusion.

Quick resolution steps:
1. On the login page and click the "Forgot password?" link. An OTP will be sent to your registered mobile number — use it to reset your password.
2. If you still can't log in after resetting your password, email support@pokerog.net or reach out via live chat. Verify your identity using your National ID number and registered mobile number.
3. General Account Unlock Process Within 1–4 hours is completed.
4. If your account is locked for security reasons, additional verification may be required — our support team will guide you through the process.

To stay protected going forward, keep two-factor authentication (2FA) enabled on your account.

Through Pokerog's referral program, you earn a reward for every successful referral Bonus up to ৳300 you can receive.

How it works:
1. Log In → Profile → go to the "Refer" section.
2. Copy your personal referral link or code.
3. Share that link or code with your friend Registration to do so.
4. Once your friend registers, their first deposit must be at least ৳500 Deposit a ৳300 bonus will be credited to your account.
5. Your referred friend will also receive a special welcome bonus upon signing up.

Terms & Conditions: To withdraw your referral bonus, you must meet a minimum turnover of ৳3,000 (x10 wagering). If the requirement isn't completed within 30 days of the bonus being credited, it will expire. For details, On the bonus page View.

When a match is cancelled or abandoned mid-game, Pokerog follows the policy below:

If a match is completely cancelled: Your full stake is automatically returned to your account balance. Usually Within 2–6 hours will be refunded.

If a match is suspended after a specific time: If enough of the match has been played to determine a result under the official rules (such as the Duckworth-Lewis method in cricket), bets will be settled based on that result. Otherwise, bets are voided and stakes are refunded.

For live betting: Bets placed on outcomes already determined before the suspension (such as in-play goals or wickets) will be settled normally.

If in doubt On the bet page Check your bet status or contact support.

Wagering or turnover requirements mean that before withdrawing bonus funds, A specific amount must be wagered।

Let's walk through an example:
Say you deposit ৳1,000 and receive another ৳1,000 through a 100% welcome bonus. If the bonus carries a x10 wagering requirement, you'll need to wager a total of ৳10,000 in bets (Calculated on bonus amount only — 1,000 × 10 = 10,000).

How to track:
After logging in, go to Profile → "My Bonuses" to see your wagering progress bar, including the exact percentage completed.

Important Information:
— Only Sports Betting and casino bets count toward turnover; winnings from free bets follow separate rules.
— typically from the date the bonus is credited, Within 30 days conditions must be met.
— Each bonus has its own terms, so On the bonus page Read more.

The minimum deposit at Pokerog varies slightly depending on your payment method:

Minimum deposit by payment method:
— Mobile Pay: Minimum ৳100
— Cash: Minimum ৳100
— Rocket: Minimum ৳150
— Visa/Mastercard: Minimum ৳500
— Internet Banking: Minimum ৳500

Minimum withdrawal amount: Minimum ৳300 across all methods.

Fastest deposit: Mobile Pay & Nagad — funds typically arrive within 1–3 minutes. No extra charges on deposits.

To claim the welcome bonus, your first deposit must be at least ৳500 Deposit is recommended. Log in and choose any method from the "Deposit" section.

No separate code or application is needed to claim the Pokerog welcome bonus — it's automatically credited with your first deposit.

Step-by-step guide:
1. Registration complete the process and verify your email.
2. Log In → go to the "Deposit" section.
3. For the first time, a minimum of ৳500 Make a deposit.
4. As soon as the deposit is complete 100% Bonus (up to ৳10,000) will be automatically added to your bonus balance.
5. Go to "My Bonus" page to confirm the bonus is active.

Keep in mind: The welcome bonus is available on your first deposit only. Only one account per device or IP address is eligible for the bonus. The bonus can be withdrawn once the x12 wagering requirement is met. For more details On the bonus page।

Yes, Pokerog has a dedicated mobile app — available for both Android and iOS.

Android (APK) Download:
1. Open pokerog.net in your mobile browser.
2. Find the "Download App" option at the bottom of the homepage or in the profile menu.
3. Download the APK file.
4. Before installing, go to your phone's settings and enable "Unknown sources" or "Install unknown apps".
5. Tap the APK file → once installation is complete, log in.

iOS (iPhone/iPad):
Open pokerog.net in Safari → tap the Share icon → select "Add to Home Screen". This is a PWA (Progressive Web App) that works just like a native app.

App highlights: Push notifications, fast loading, offline score tracking, and biometric login (fingerprint/Face ID). Just 12 MB — easy on your mobile data.